Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is very important to us. If you are not fully satisfied with your purchase, you may be eligible to return the item under the conditions described below.

Return Eligibility

Return requests must be made within 30 calendar days of the delivery date of your order.

To qualify for a return, items must meet all of the following criteria:

Be unused and undamaged.
Remain in their original condition.
Include all original packaging, labels, and accessories.
Be suitable for inspection and resale.

Items returned without original components or that show signs of misuse may not qualify for a refund.

Non-Eligible Returns

The following products are generally not eligible for return:

Customized or personalized merchandise.
Downloadable or digital products.
Gift cards or promotional certificates.
Clearance and final sale items.
Items damaged after delivery.

Refund Review and Processing

Once we receive your returned item, it will be inspected to confirm eligibility for a refund.

If approved, your refund will be issued using the original payment method. Please note that your financial institution may require additional time to process the refund before it appears in your account.

Refunds are generally processed within 5-7 business days after we receive and approve the returned item.

Delivery Issues

If your order arrives damaged, incomplete, or incorrect, please keep all original packaging and contact us promptly at 【请替换：客服邮箱】 while we review your request.

Return Shipping Responsibility

Return shipping costs are the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item.

Order Cancellation

Order cancellations can be requested within 24 hours of purchase by contacting us at 【请替换：客服邮箱】. After this period, cancellation requests may not be accommodated.